After an accident, the last thing you need is the stress of navigating an insurance claim on your own. Our dedicated advisors work directly with every major insurance company, handle all the paperwork, and advocate for a complete, proper repair—so you can focus on getting back to normal.
Being involved in a car accident is stressful enough without having to figure out insurance paperwork, adjuster inspections, and repair approvals on your own. At Bob Rohrman Collision Repair Center in Lafayette, Indiana, we have spent more than 50 years helping drivers navigate the insurance claims process from start to finish. Our team of experienced repair advisors acts as your advocate, communicating directly with your insurance company, documenting every detail of the damage, and making sure nothing falls through the cracks.
Whether you carry coverage through a national carrier or a regional provider, our I-CAR Gold Certified facility is equipped to handle your claim efficiently and transparently. We believe you deserve a stress-free experience and a repair that restores your vehicle to its pre-accident condition—backed by our lifetime warranty on all work performed.
Bob Rohrman Collision Repair Center has established working relationships with virtually every insurance provider in the country. Whether your policy is with State Farm, GEICO, Progressive, Allstate, Liberty Mutual, USAA, Erie Insurance, Nationwide, Farmers, American Family, Travelers, or any other carrier, we know how to work within each insurer's processes and requirements.
As a trusted direct repair facility, we can often expedite the approval and inspection process, getting your repair started sooner. Our advisors speak the language of insurance adjusters every day—they understand estimate formats, line-item coding, and the documentation standards each company expects. That expertise translates directly into a smoother, faster experience for you.
If your insurer is not listed above, do not worry. We work with all insurance companies, large and small. Simply bring your claim number and policy information, and we will take it from there.
One of the most important things to know after an accident is that you have the legal right to choose your own body shop. Indiana law protects this right. Your insurance company may suggest or recommend a particular shop—sometimes called a "preferred" or "direct repair" shop—but they cannot require you to use that facility.
No matter which shop you choose, your insurance coverage remains the same. Your insurer is obligated to pay for a proper repair regardless of where the work is performed. If an adjuster or claims representative pressures you to use a different shop, you can politely decline and direct them to Bob Rohrman Collision Repair Center. We will handle the coordination from there.
Choosing a shop you trust matters. When you bring your vehicle to our facility, you are choosing a team with I-CAR Gold Certification, factory-trained technicians, and a commitment to repairing your car to manufacturer specifications—not cutting corners to save the insurance company money. Learn more about our qualifications on our About Us page.
We have refined our claims process over decades to make it as simple and transparent as possible. Here is what you can expect when you bring your vehicle to Bob Rohrman Collision Repair Center:
Throughout every step, we keep you informed with status updates so there are no surprises.
Insurance policies can be confusing, especially when you are dealing with the aftermath of an accident. Here is a quick overview of the most common coverage types that apply to collision repair:
Not sure what your policy covers? Bring your declarations page to our shop and our advisors will help you understand your coverage and out-of-pocket costs before any work begins.
If another driver caused the accident, you generally have two options for getting your vehicle repaired:
In many cases, filing through your own insurance first is the faster route. Once subrogation is successful, your deductible is refunded. Our team can help you weigh the pros and cons of each approach based on the specifics of your accident. We also assist with documentation that supports diminished value claims, ensuring you have the evidence needed to recover the full value you are owed.
Located at 3400 National Drive in Lafayette, IN 47905, Bob Rohrman Collision Repair Center is conveniently positioned to serve drivers throughout Lafayette, West Lafayette, and the greater Tippecanoe County, Indiana area. We also regularly work with customers from Frankfort, Crawfordsville, Delphi, Monticello, and surrounding communities.
With over 50 years of service to the Greater Lafayette area, we have built lasting relationships with local insurance agents and adjusters, which often helps expedite approvals for our customers. Whether you are a Purdue University student, a local business owner, or a long-time resident, our team treats every customer like family. Visit our service area page for a full list of communities we serve.
No. Under Indiana law, you have the right to choose any licensed body shop for your collision repair. Insurance companies cannot require you to use a specific shop, and your coverage remains the same regardless of which shop you select. Bob Rohrman Collision Repair Center works with all insurance providers.
Rate increases depend on your insurer, policy terms, and the circumstances of the accident. If you were not at fault, most insurers will not raise your rates. Comprehensive claims such as hail or theft also typically do not result in rate increases. Our advisors can help you understand what to expect for your specific situation.
A supplement is an additional repair authorization requested after hidden damage is discovered during disassembly. Initial estimates are written based on visible damage, but once panels are removed, additional damage is often found. We document all supplemental damage with photos, submit it to your insurer for approval, and keep you informed throughout the process.
Most insurance claims are approved within one to three business days after filing. The overall repair timeline depends on the extent of the damage and parts availability, but a typical collision repair takes five to ten business days. We provide regular status updates and coordinate directly with your insurer to avoid delays.
Yes, your deductible is your financial responsibility and is typically due when you pick up your repaired vehicle. The insurance company pays the remaining balance of the repair cost directly to the shop. If the other driver was at fault, you may be able to recover your deductible through their insurance company via subrogation.